It might be tempting at this point to scream out scary words at you like “CLIENT DATA HACKED”. But that is not the right stance to have towards digital security. No, we may not be able to help if North Korea decides to DDOS your website. But we wager that’s not a problem many of you will face. Instead, we recommend a series of logical, safe practices which will eliminate most common dangers to your data.
COMPANY AUDIT & BEST PRACTICES
Common practices such as two-factor authentication can be forgotten while aberrations such as leaving client’s credit card details in emails are not considered. This is why all our digital security efforts begin with that most simple of tasks: a questionnaire.
This set of in-depth questions ensures the client takes the time to really think about what practices they have in place and what their vulnerabilities might be.
Following this, we carry out an audit in-person. This involves spending a day in the office with our clients, working with different departments or staff members to witness first-hand what needs to be done.
Only then do we design a curriculum specific to the needs of each client. Over the course of 3-4 days, we cover how the vulnerabilities came out, the risks they involve, the correct solution and how to ensure this solution is maintained.
These curricula can range from the basic (backing up data to the cloud, using encrypted messaging services) to the more advanced (digital power regulators, how to detect compromised websites).
DATA PROTECTION
Data protection concerns everyone, or at least it should. It is not only about ensuring your clients’ data is not hacked by some non-descript evil forces from shady parts of the globe.
Data protection starts with the simplest actions in the office. How do you save clients’ payment details? What is the procedure when receiving an email containing sensitive information? What chances do staff have to take data back home or to keep it once they leave the company?
Our digital security workshops place great importance on how to provide your clients with complete trust that their payment information, address and personal shopping preferences are completely safe with you.
LEGAL COMPLIANCE
While most countries have similar basic levels of legal requirements for digital security, these can and do change depending on where a firm is based. Most recently, the EU’s GDPR rules sent everyone into a tizzy, with companies desperately emailing their client lists to make sure they could legally keep their data.
Some countries such as the UK place a strong focus on client privacy, others allow for data to be instantly traded to third parties. Almost 50 percent of countries have no cyber-security strategy at all, giving rise to a lawless online world, with many companies seeking to skirt the rules.
Wherever you are based, our audit stage always takes into account local regulations and our curriculum is modified to reflect how to achieve complete legal compliance.
TALK TO US
Let us learn about your project.
As a global digital agency, we are always facing new challenges from clients. Crisis communications, translation, blog content management…and much more. Don’t be afraid to ask, we could have the answer.
TALK TO US
Let us learn about your project.
As a global digital agency, we are always facing new challenges from clients. Crisis communications, translation, blog content management…and much more. Don’t be afraid to ask, we could have the answer.